Business Writing

Get What You Want By Finding a Spot That’s Unoccupied

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When I was nine years old, I fell in love with baseball and dreamed of playing first base. To aid me in my dream, my dad bought me a first baseman’s glove. When my friends and I gathered after school for an informal ball game, everyone knew to stay away from first. That was my spot.

Then something happened to change that.

The Little League season was starting up, and I decided to join the local team. During tryouts, the manager told us kids to run onto the field and man the position we most wanted to play. I of course sprinted towards first, but was in for a shock.

Five other kids had beaten me there. Apparently, each of us had the same dream. The manager told us that to win the job we’d have to compete with one another. Before he held the competition, though, he scanned the rest of the field.

Every position had at least one kid occupying it; that is, except for catcher. No one had claimed that spot. “Who wants to catch?” the manager asked. “We need a catcher.”

Baseball on HomeAll of us froze. Catching was the sport’s most thankless position. As a catcher, even when the temperature outside hit 95 degrees, you still had to wear a helmet, chest protector, shin guards, thick metal face mask, and heavy padded glove. A hundred times a game, you needed to squat low and bolt back up. What’s more, foul balls stung you and base runners knocked you down. No one wanted to play catcher.

Which is why I was surprised when I found myself jogging towards home plate to pick up the catcher’s mitt laying there. “Good,” the manager said. “Levy will catch.”

What happened? Why did I suddenly toss aside my plan to play first base? It was out of dread. Although I’d never seen those five other kids play, my nine-year-old self was certain they were better than me, and I didn’t want to be embarrassed.

If the story ended there, it would be one of failure. But it doesn’t end there.

As a catcher, I learned how to block the plate, snag pop-ups, calm jittery pitchers, and in other ways be a credit to my position. At the season’s conclusion, I was selected –- as a catcher –- to represent my team in the All-Star game. I ended up playing a sport I love while excelling in my role.

What’s all this have to do with business? My becoming a catcher marks the first time I can remember using a strategy that has since become a cornerstone of my consulting work.

That strategy: To get what you want, find a spot that’s unoccupied.

Finding an unoccupied spot is at the heart of business positioning. After all, if you have unlimited money, talent, and connections, your business can go head-to-head with anyone in the world. If you don’t have copious resources, though, it’s best to pick a narrow-yet-important position in which you can dominate.

Finding an unoccupied spot doesn’t just work for positioning your company. It’s also a strategy that can help you write books, give speeches, and reach the media.

I’ll give you an example.

A month back, a friend (Thanks, Dan!) sent me a media query from a “Fast Company” magazine writer doing an article on how to be a good conversationalist. Getting quoted in that article would help my business. I knew, though, that dozens, maybe even hundreds, of experts would be answering that writer’s query. How could I stand out from among those other respondents?

I thought about positions. More precisely, I asked myself, “What are those other respondents likely to say?” (Which spots will be occupied?). Then I asked, “What can I say that’s different?” (Which spots will be unoccupied?)

When I thought about what the other respondents might say about being a good conversationalist, I came up with advice like “Be interested in the other person” and “Listen more than you speak.” It’s not that that advice is wrong. In fact, it’s great advice. It’s just that I’ve heard it before, so if I repeated it, I’d lower my chances of making it into the article.

Once I thought about what others would likely say, I came up with a few points about good conversation that were true yet more unusual. I emailed those points to the writer. You can see the resulting “Fast Company” article here.

What for you is the takeaway?

Whether you’re positioning your business, or creating content for a book, post, or speech, begin by asking yourself what the audience expects. If you only give them what they expect, they have no reason to listen to you.

Try finding a spot that’s unoccupied. One that’s valuable yet surprising.

 

 

You Have Twenty Books in You

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Whether you are planning a book, or are in the midst of writing one, I have some advice that could be a life saver. That is:

Don’t look at this current book as the only one you’ll ever write. If you do, it’ll mess with your head.

How so?

If you’re convinced this is your only book, you’ll stuff it with everything you know – and it’ll grow unwieldy. You’ll try making it perfect – and it’ll end up dull. You’ll want it to be a permanent monument to your very existence – and it’ll turn into an embarrassment.

Trust me, I’ve seen it happen. The harder a writer presses, the more their work suffers.

When I’m coaching a would-be book writer, I put things in perspective. I tell them: “You have twenty books in you. This is merely one of twenty. Treat it that way.”

If the book you’re working on is only a twentieth of your eventual output, that’ll change your approach. Your writing will become focused, your words will flow more easily, and most importantly you’ll be willing to take chances, because your entire life isn’t resting on this one throw of the dice. HiRes

Now, you can take my word that you have twenty books in you, or you could give yourself a dose of proof.

Suppose, for instance, you’re a strategy consultant. What books might you write?

You could write a general book on strategy, but you could also write a dozen separate books on strategy’s subcomponents, such as market selection and business unit strategy.

You could write books for different audiences, such as strategy creation for the CEO and strategy creation for a team.

You could write books on capturing different markets, like winning business in newly industrialized countries and winning business with members of Generation Z.

You could write books in different formats, such as a primer, a field guide, a workbook, a 30-day guide to building a strategy, a six-month diary on execution, a 365-day guide of strategy wisdom.

And those are just for starters.

Since we’re looking ahead, you’ll be learning methodologies that don’t exist yet, and you can write about those. You’ll be having experiences you haven’t had yet, and you can write about those.

What’s more, you can write books that are outside the realm of your current business, or that intersect with it indirectly.

If I gave you a couple of hours, your list likely wouldn’t be twenty books long. It would be double or even quadruple that number.

Of course, listing books and completing them are two wildly different matters. Still, taking a stab at this exercise will show that you have a lifetime’s worth of information and expertise to write about — and when you write one book, you build the capacity to write the next.

I have two questions for you, then:

  1. What are your twenty books?
  2. Which one will you work on today?

 

Writing an Elevator Speech “Lifelike in the Extreme”

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To prepare for a workshop I’m giving, I’ve spent hours doing exploratory writing on how to create an elevator speech.

On the page, I’ve asked and answered questions like, “What’s an elevator speech supposed to accomplish?,” “What are the best ones I’ve heard?,” and “What are the worst ones?”

I’ve also made a list of elevator speech ingredients. Most of them, naturally, are the things you’d expect. A good speech mentions one’s target market, product or service, and benefits to the customer.

One of the ingredients I came up with, though, is more unusual. You rarely hear about it in business literature. That often overlooked ingredient is honest detail.

To better describe what I mean by honest detail, which might also be called “telling detail,” let’s turn to an outside source: novelist and essayist, George Orwell.

A Detail Saves a Life

In late 1936 to early 1937, Orwell fought in the Spanish Civil War. During one battle he was shot in the throat. Orwell not only recovered, but in the ensuing twelve years he penned his most notable books, “Animal Farm” and “Nineteen Eighty-Four.”

He also wrote an essay, “Looking Back on the Spanish Civil War,” which included the following passage:

“At this moment a man, presumably carrying a message to an officer, jumped out of the trench and ran along the top of the parapet in full view. He was half-dressed and was holding up his trousers with both hands as he ran. I refrained from shooting at him . . . I did not shoot partly because of that detail about his trousers. I had come here to shoot at ‘Fascists’; but a man who is holding up his pants isn’t a ‘Fascist,’ he is visibly a fellow-creature, similar to yourself, and you don’t like shooting at him.”

In analyzing this passage in their textbook, “Finding Common Ground,” educators Carolyn Collette and Richard Johnson write: “The life of Orwell’s enemy may have been spared because Orwell noticed a detail, the man holding his pants up with both hands – an awkward, slightly comical, and bizarre detail; lifelike in the extreme . . . “ (p. 4)

The honest detail, “lifelike in the extreme,” can persuade. The telling image – drawn, not from the mind, but from reality — can capture people’s attention and coax them into action.

Most business writing, especially elevator-speech writing, lacks such realism and candor. It stays on the surface, espousing “big ideas” through generalization and abstraction. The writer ends up saying what they think they’re supposed to say, instead of what’s real. Their words don’t make a dent in anybody’s mind.

Statistics as Detail

When I started Levy Innovation, my elevator speech used to talk about how I helped make people memorable and compelling. As I’ve written before, there was nothing wrong with saying those things. I still say them. What I hated was talking about those concepts in unsubstantiated form. Without supporting facts and detail drawn from life, they were mere opinion.

As I examined my projects for facts, I realized something that had previously escaped me. Due in part of my efforts, several clients had become popular enough to raise their fees by 600%, 800%, and even 2,000%.

Figures like those became my substantiation — my telling detail. When asked what I did, I began saying: “Consultants and entrepreneurial companies hire me to help them increase their fees by up to 2,000%.”

Painting a Candid Picture

While creating elevator speeches for other situations, I always sought that telling detail to make my point. Sometimes the detail came in the form of a statistic. Other times it came by painting a picture that let the listener know I understood what they might be going through.

For instance, if I met a consultant who explained their services awkwardly or seemed embarrassed as they spoke, I’d introduce my work in the following way:

“You know how when a businessperson meets a prospect, say, at a conference, and that businessperson starts talking  about who they are and what they do, and the prospect starts looking right past them to see if there’s anyone in the room who is ‘more important’?

“So, not only has that businessperson lost any chance to gain a client, but they also feel awful about their life, because they put so much effort into their business, and this prospect looking past them is, in a way, dismissing their entire being. (At least that’s what it feels like to them.)

“Well, what my work does is to help people like that businessperson who find it tough explaining what they do and why their work matters. I counsel them on writing elevator speeches and talking points that hold attention and make prospects eager to have a conversation with them.”

More times than not, the person I was talking to wanted to find out more about how my work might help them, because the details of the picture I painted struck them as undeniably real.

(Where, you might wonder, did I get those details? From my own life. A couple of decades ago, while I was in my early twenties and manned the trade show booth for a book wholesaler, attendees would ask me, “What does your company do?” As I explained, they’d at times leave while I was in mid-sentence. You don’t forget a detail like that.)

“Help me! Help me!”

The other day I spoke with a consultant, Kathy Gonzales,  whose elevator speech delighted me. It’s not because Kathy meticulously crafted every word, or delivered the speech with flair. It was the realism of her detail. Her speech sounded like it came straight from life. When I asked what she did, she said:

“I work with executives, mostly men, who want to leave the corporate world and start their own business. I don’t make them better at what they want to do. I won’t make a financial planner a better financial planner, or a baker a better baker. I just help them make the jump. They’ve got one hand on the corporate ledge, and they want to let go, but they’re crying, ‘Help me! Help me!’ That’s my client.”

Notice how Kathy didn’t make a lot of promises or claims. That adds to the persuasiveness of her speech.

I don’t know anything about Kathy’s company, Modern Happiness, and I’m not in the market for her type of service. But if I was, I’d be intrigued enough to have an initial chat – a “How do you do that?” talk — and that’s what an elevator speech is supposed to accomplish, isn’t it?

Your Challenge

If you’re struggling to come up with an elevator speech that captures attention, here’s an assignment using a standard speech format:

Think about the three most common problems your product or service solves, and create a speech for each. Don’t labor over the speeches, though. Just talk them out. Consider recording them as you go.

As I did in a speech above, begin with the phrase, “You know how when . . . ,” and describe the type of person you serve and the problem they experience in as much honest detail as you can. Stay true to what really happens. Don’t think you need to make things sound more dramatic than they are.

Once you’ve painted the scene, talk about what your work does to alleviate the problem you mentioned.

You may not get the most telling details right away — the ones, “lifelike in the extreme.” If  not, don’t sweat it. As you do your project work throughout the day, pay attention to what really happens and try incorporating the most intriguing facts into future drafts of  your speeches.

Writing a Sticky Title

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Let’s begin with a quiz. Below you’ll find a list of book titles. All are genuine titles from published books – except for one. See if you can spot that lone non-book-title.

1. “Theodore Roosevelt on Leadership”

2. “Curious George and the Pizza”

3. “Soon I Will be Invincible”

4. “The Confident Leader”

5. “Virtual Learning”

6. “Sixty Stories”

7. “Apathy”

8. “The internet isn’t that big a deal. Neither is the PC. Abandon all technology and live in the woods for a week and see if it’s your laptop you miss most. In fact, the technologies most important to us are the older ones – the car and telephone, electricity and concrete, textiles and agriculture, to name just a few. The popular perception of modern technology is out of step with reality. We overestimate the importance of new and exciting inventions, and we underestimate those we’ve grown up with.”

Think you know the answer? We’ll get back to the quiz in a moment, and see if you’re right.

Two Methods of Titling a Book

As a book-writing coach for businesspeople, I’m often asked about how to come up with a sticky title. I have a bag of titling tricks, but here are two of my favorites:

Sticky Trick 1. If the writer has written a book draft or proposal, I ask that they print it out, and underline all the interesting ideas and turns-of-phrase they see. We then comb through their work and make up dozens of titles based on every promising phrase they’ve highlighted.

The advantage of this approach: The titles we create are  based on the writer’s organic material. That is, rather than focusing everything on the book’s generic idea (for instance, how to be more productive), we can look for how the writer makes their point  in distinctive ways (how to be more productive by being “unreasonable”).

Distinct ideas and phrases are what’s going to make the book stand out in the marketplace when it’s published, so why not start titling it from there?

Sticky Trick 2. The writer and I visit bricks-and-mortar and online bookshops, and we see which book titles catch our attention. Those attention-grabbers act as thought starters, and inspire us to come up with fresh titles.

This method harkens back to the quiz I asked you to take. You looked at eight choices and picked the one that wasn’t a published book title. The answer, of course, is choice 8 (“The internet isn’t that big a deal . . . ,“ which is from Bob Seidensticker’s excellent book, “Futurehype: The Myths of Technology Change”).

I’m certain you selected the correct answer, but how did you know it was correct?

Obviously, book titles follow certain rules of thumb. Perhaps you’ve never articulated these rules, but you know many of them inherently. They’re a part of you.

You know, for instance, that a title must be short. While choice 8 was a powerful piece of prose and encapsulated the main idea of Bob’s book, it violated the brevity titling rule.  Therefore, it couldn’t have been the title. (A number of books have had lengthy titles for novelty’s sake. The longest title on record, which celebrates the career of “Harry Potter” actor Daniel Radcliffe, is 4,805 characters.)

What are some other rules for titling a book? Again, an easy way of reminding yourself of rules you already know, or of finding new ones, is by studying existing books and extracting the concepts they use.

Look, for example, at my book, “Accidental Genius.” The title was inspired by a quote from Samuel Johnson. One rule, then, might be, “Title your book using a full or condensed quote.” A second rule could be, “Put together two conflicting words (like ‘Accidental’ and ‘Genius’) that intriguingly point to your book’s main premise.”

Tweetable Titles

Roger C. Parker, a smart and prolific writer who has penned 38 books, has collected dozens of titling rules, and has published them in a book called “#Book Title Tweet.”

The work’s central premise: for a title to be effective, it’s got to be able to “communicate at a glance.” The discipline of training yourself to write Twitter-friendly titles, then, is a useful one. Roger’s book, in fact, dispenses its wisdom in approximately 140 tweet-sized chunks, including:

  • “[P]osition your topic by making it obvious whom you are not writing for, e.g., ‘Design for Non-Designers.’”
  • “Target your title to a specific circumstance, e.g., ‘How to Sell When Nobody’s Buying.”
  • “Position your book by projecting an ‘attitude,’ – ‘Mad Scam: Kick-Ass Advertising Without the Madison Avenue Price Tag.”
  • “Issue an engaging command and explain it, e.g., ‘Don’t Make Me Think: A Common Sense Approach to Web Usability.”
  • “Ask a question while stressing your unique qualifications, e.g., ‘What Can a Dentist Teach You about Business, Life, & Success?’”

Besides titling tactics, Roger shares bite-sized research and survey tips, and cautions.

At 130-odd pages, “#Book Title Tweet” is a speedy read, the information in it is first-rate, and the importance of its concept is undeniable.

After all, without a strong title, it doesn’t matter how good your content is — no one will read your book, white paper, or article, click on your video, or attend your event.

You owe it to yourself and your work, then, to devise titles that stick in the mind or prompt a click.


Creating Content the Frankenstein Way

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I was in the library doing research on Viktor Frankl — the concentration camp survivor who went on to write one of the world’s most influential books, “Man’s Search for Meaning” — when I punched his name into the automated inventory system. The titles of  his books appeared on the screen . . . along with a suggestion by the computer. It read:

“Searching for: Viktor Frankl. Did you mean: Victor Frankenstein?”

I was so pleased by the machine’s out-of-left-field suggestion, that I thought of calling over a few random library patrons for a look. Instead, a better idea came to me.

Since one of the principles of freewriting (and improv) is “using what you’re given,” I decided to employ “Frankenstein” as serendipity. That is, rather than devoting the day’s research to Frankl, I wondered if I could derive any creativity principles worth sharing by researching the famed horror story.

Thanks to Susan Tyler Hitchcock’s fascinating volume, “Frankenstein: A Cultural History,” by day’s end I’d found dozens of such principles. In particular, the tale of how the novel came to be written is rife with ideas that would be helpful to any content creator.

How “Frankenstein” Came to Be Written

In 1816, Lord Byron, his traveling companion, John William Polidori, Percy Shelley, and Shelley’s soon-to-be wife, Mary Godwin (later, “Mary Shelley”), were all staying near Lake Geneva in Switzerland.

The four spent much of their time debating controversial issues concerning life and death, particularly in the realm of science. Among other things, they likely discussed Joseph Priestley’s experiments with vegetables and mold, Luigi Galvani’s work with “animal magnetism,” and Luigi Aldini’s exhibitions using electricity to animate dead frogs, oxen heads, and the body and features of an executed killer.

The group also talked  literature. One book they’d brought along was a badly-written story collection about the supernatural, “Phantasmagoriana.”

“After listening to a few of these tales,” writes Hitchcock, “Byron challenged his companions. Any one of them could do better.” An impromptu contest was arranged, Each member of the group would write a ghost story. The result?

Shelley, who’d soon be recognized as a great poet, apparently never wrote a word of his yarn.

Byron, who was already a rising star in the literary sky, wrote a two thousand word piece about two men in a cemetery, and stopped before it was finished.

Polidori, Byron’s traveling companion who had more of a background in medicine than he did as a writer, wrote two stories; the second of which, “Vampyre,” became a sensation in Europe and later helped inspire Bram Stoker to pen “Dracula.”

Mary Godwin, whose parents were renowned authors but who, like Polidori, was not yet considered a writer, struggled for days in coming up with an idea. She was blocked.

Godwin Heeds an Image

One night, as she lay in bed with eyes closed but unable to sleep, a scene appeared in her mind. She saw, in her own words, a “pale student of unhallowed arts kneeling beside the thing he had put together,” which she soon recognized as a “hideous phantasm of a man stretched out.” Then, “on the working of some powerful engine,” the phantasm showed “signs of life.”

Godwin was so unnerved by the image that she opened her eyes and looked around her darkened room as a means of distracting herself. When that didn’t work, she decided to think about a plot for her ghost story. “O! if I could only contrive one which would frighten my reader as I myself had been frightened that night!,” she later wrote.

The answer to her ghost story problem suddenly hit her. Hitchcock writes: “Soon the two thoughts merged into one: her waking dream was her ghost story.” Months later, the first version of her novel was completed.

The Takeaways

Some of the lessons I take away from this story, and that might be of benefit to you, include the following:

1. You needn’t be a noted expert to write something that shakes up and sticks with an audience. Lord Byron and Percy Shelley are considered poets of the highest stripe, yet few read their work today. The characters and influences from Mary Godwin’s and John William Polidori’s work, however, continue to fascinate us.

2. When it comes to creating, arrange for a little friendly competition. Godwin did indeed write “Frankenstein” and Polidori’s effort inspired “Dracula,” but the unsung hero of the affair is Byron. Without his good-natured challenge it’s unlikely that either writer would have written a supernatural tale – then or ever. Said differently: Had Byron not been playful and competitive, the world may never have heard of “Frankenstein” or “Dracula.”

3. Learn from other fields. “Frankenstein” is a work of fiction, yet Godwin wrote it by combining the ideas she and her companions were discussing from the fields of science and philosophy. She didn’t limit her interests to poems and novels. She let the whole world in.

4. Pay attention to images. Godwin didn’t know why the “hideous phantasm” image appeared to her, and although she tried to forget it, she quickly learned the power of paying attention to such a vivid and unexplained flash of insight.

Our minds aren’t neatly ordered, and important ideas at times bubble to the surface in ways that are seemingly illogical and non-verbal.

If you want to write deeply about a topic, I can’t give you better advice than to do fast, exploratory writing about the scenes and snapshots that drift through your mind as you consider it.

Breaking a Solution Ahead of Time

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When it comes to business practices, what you’re confident about today may be proven wrong tomorrow. I’ll explain.

When I was a kid, I’d go to the candy store and spin the squeaky, revolving rack of comic books to see if it held a new issue of “Sergeant Fury,” “Captain America,” “Iron Man,” “Spider-Man,” or “Thor.” If I spotted one, I’d stare at its cover for a minute or two to get a sense if the story hidden inside promised to be worth twelve cents (or twenty-five cents for a double issue).

Why didn’t I judge the comic by thumbing through it? If I tried, the store owner would lean over his counter and shout: “This isn’t a library. Are you looking or buying?”

I’d be forced into buying, because “looking” was akin to theft.

When I was growing up, most stores dissuaded you from sampling a product. Their reasoning? Maybe they thought if you got even a taste for free you wouldn’t value the product enough to pay for it. Maybe they wanted customers to absorb the transactional risk and judge the quality of a product on their own dime.

Such thinking now, of course, is considered unenlightened. It hinders sales. Instead of keeping products away from customers, businesses try hard to get them into people’s hands.

Want to play around with a software program? No problem. Go for the free ninety-day trial and see if you like it. Want to know if a certain car hugs the road? Don’t sweat it. Take the auto home for a few days and test it.

Going from the “no sample” strategy to the “try the complete product for free” strategy is a radical about-face. But you and I have seen other strategy reversals just as drastic.

Years ago, it was assumed that the smartest person in most companies was the leader. After all, the leader was in charge of the organization for a reason. In many organizations, that thinking has now changed. They believe in the genius of the group, and think its people are smarter in the aggregate than they are separately. These organizations put collaboration tools in place, so people can more closely work together.

Along the same lines, many organizations used to assume that their employees couldn’t be trusted with sensitive information; the hierarchy, therefore, hoarded data. Now, thanks to the influence of practices like Open Book Management, certain leaders share financial and strategic information with the company, so employees can take responsibility and make better educated business decisions.

I could go on recounting business strategies, like Reengineering and Management by Objectives, which were once thought to be best approach to solving a particular problem, but are now looked upon, at best, as one tool in a diverse strategy toolkit. But I won’t. I know you get the picture.

The point I’m driving at is this: Right now, you and I are using strategies in our business that will, one day soon, be thought of as wrongheaded. We’ll look back and think, “How could I have wasted so much time believing that?” or “focusing on that?” or “doing that?”

Rather than waiting for that day to come, get a jump on uncovering those strategies and on hatching alternate ways of doing things.

Think of it as a game. Look at how you prospect and sell. Look at your products and services. Look at your infrastructure and how you get things done. Look at your pet philosophy and manifesto ideas.

Even if what you’re doing is working, pretend it’s not. Pretend it’s broken and you’ve got to come up with something new – you have no option.

What would you try?

Is there a way, even a small way, of trying it now?

“That’s a post”

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The other day I was on the phone with my friend and colleague, Nettie Hartsock, discussing our backgrounds as writers, when I mentioned an assignment I’d worked on that hadn’t turned out as planned.

Fifteen years earlier, a newspaper editor asked me to interview beauty-queen-and-singing-star Vanessa Williams. Although I wasn’t a fan of Williams’ Top 40 style of music, I consented. To prepare for the interview, I researched her music and career for a week. Unfortunately, the singer had a scheduling conflict and cancelled. Suddenly, I was stuck with a somewhat in depth knowledge of Williams’ work, and nowhere to use it.

Nettie laughed. She too had put in days on writing projects that had gotten the axe through no fault of her own. She said, “You should write up that story as a post.”

Hmm, I hadn’t thought of that.

A couple of months before my Nettie conversation, I was being toured through The National Press Club in Washington, DC by another friend and colleague, Sam Horn. I was to give a speech there about freewriting and problem-solving to Sam’s group, and she thought I’d enjoy knowing the club’s history.

As we wandered through the barroom, I broke away and ran to a framed sketch, hanging on the wall, of Dick Tracy. It wasn’t just any Tracy sketch. It was drawn especially for, and autographed to, The National Press Club by the character’s creator, Chester Gould. I told Sam:

“I can’t believe it. I’m inches away from the real Dick Tracy. I mean, Chester Gould drew this cartoon with his own hands.

“Seeing this takes me back to the late ‘60s when I was, like, six years old. My dad was alive, and Sunday morning’s he’d buy the New York Daily News, and it was divided into sections, and must have been a foot thick.

“I’d grab the comics section, it was in full color, and there on the cover, every week, was Gould’s Dick Tracy strip. I read it, kind of, but not really. I was more interested in playing with it.

“I’d spread the pages across the floor, take a hunk of Silly Putty, flatten it into a pancake, and smash it onto Dick Tracy’s face. When I peeled back the putty, a duplicate of his face would be stuck to it.

“I’d pull the putty wide, and Tracy’s face would expand. Then, I’d squish it into a ball, and his face would bunch up like a walnut. That Silly Putty was my seventy-nine cent version of Photoshop.”

When I finally wound down, Sam said to me: “Mark, that’s a post. Readers want to learn good, solid information they can use, but they also want to learn about the writer. You should write up that story.”

The idea hadn’t dawned on me.

Because of Nettie’s encouragement, the Vanessa Williams story appeared as my previous post. Thanks to Sam’s counsel, you’ve read the Dick Tracy anecdote here.

If you know a content creator, consider lending a hand by pointing out intriguing ideas and stories of theirs as they mention them. The immediacy of your remarks can be of  help.

If you yourself are a content creator, consider asking colleagues to do the same for you. If they think something you’ve said might interest a wider audience, suggest that they point it out.

We, of course, need to be the final judge as to what we create. Still, at times we get locked into our own theories as to what constitutes a useful and entertaining post or video. Getting a fresh perspective can shed light on an idea that we might have otherwise overlooked.

Developing a Thought

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We’re told attention spans are shrinking, so if we want people to read what we write for the web, we have to be concise.

That’s sound advice . . . up to a point.

Lately, I’ve coached some bloggers who each suffer from the same dilemma: They want to write longer works — more fully realized posts or even a book — but they’re not sure how. They’re so practiced at condensing their thoughts, that they can’t, out of habit, bring themselves to expand them.

If you’re in that situation, consider the following exercise.

Grab a pen and print out your last post (or any piece of your writing). What I’d now like you to do is mark spots where you, or another writer working on the same piece, could have expanded the work in a different direction.

You might, for instance, have described a scene using one or two words when someone else would have described it in five hundred words.

Or, you presented one argument, and neglected mentioning any counterarguments.

Or, you spoke about an idea without giving an example of it in action.

Once you’ve marked all the potential development spots, pick one and write about it.

That is, write it as if you were going to insert it into the post, or use it as a way of writing a new standalone post.

Remember, for the most part, writing is an unnatural act. Whatever writing style you have is learned. If you want to take your writing in a new direction, you have to force yourself in that direction so you can learn as you go.

To expand your writing, practice expanding it.

Shama Kabani’s Best Blogging Tip (Told in Under a Minute)

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When I was 25 years old, I hadn’t yet learned to drive, I ate Cap’n Crunch three meals a day, and my friends and I would sit in Greenwich Village cafes for hours at a time writing zombie film scripts that would never get made.

Shama Kabani, right now, is 25 years old. She, though, is leading a slightly different life than I did at that age.

Shama owns her own Dallas-based, nine-person online marketing company, The Marketing Zen Group.

BusinessWeek named her one of the Top 25 Entrepreneurs Under 25 Years Old.

Fast Company calls her a “master millennial of the universe.”

And, she recently released her first book, “The Zen of Social Media Marketing.”

I guess you could say she’s . . . accomplished.

I was excited, then, that Shama sent me this video for my series, “Best Blogging Tips (Told in Under a Minute)”:

Freewriting and "Accidental Genius"

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Yesterday, straight from the bindery, I received a couple of hundred copies of my latest book: the revised and expanded second edition of “Accidental Genius: Using Writing to Generate Your Best Ideas, Insight, and Content.”

Here’s me opening a box. (My wife, by the way, hates that I take photos in our kitchen. I’ll remember next time.)

The book, which is published by Berrett-Koehler Publishers, hits bookstores over the course of the next two weeks.

Early readers enjoyed it.

David Meerman Scott said he devoured it “in one sitting, even though I had to pee really badly near the end.” He went on to say that he “couldn’t work without the ideas in this book.”

Michelle Davidson, the editor of RainToday.com, got caught up reading it, too. She told me she was on an airplane, and planned on watching her favorite show on the miniature TV embedded in the back of the seat in front of her. She started reading my book, though, became absorbed, and forgot to catch her program.

What’s the book about? It teaches readers a liberating, freestyle form of writing, called freewriting, that does two things for them:

1. It acts as a problem-solving tool, which helps them think through business problems.

2. It serves as a tool of thought leadership, which enables them to write one-of-a-kind books, posts, speeches, and anything else they need to stand out.

Here’s a piece of the introduction:

“Freewriting is one of the most valuable skills I know. It’s a way of using the body to get mechanical advantage over the mind, so the mind can better do its job.

“As expansive and impressive as the mind is, it’s also lazy. Left to its own devices, it recycles tired thoughts, takes rutted paths, and steers clear of unfamiliar and uncomfortable territory. You could say one of its primary jobs is to shut off, even when there’s important thinking to be done.

“Freewriting prevents that from happening. It pushes the brain to think longer, deeper, and more unconventionally than that it normally would. By giving yourself a handful of liberating freewriting rules to follow, your mind is backed into a corner and can’t help but come up with new thoughts. You could call freewriting a form of forced creativity.

“The technique will work for you even if you don’t consider yourself a gifted writer or thinker. The writing itself generates thought, which is why some refer to this technique as automatic writing. It often produces intriguing results without labored effort on the part of the writer. At times, the thoughts seem to pop up on their own.”

I’ll be writing about “Accidental Genius” and its techniques in many of the upcoming posts.

If you get a copy and try freewriting, please let me know how it works for you.