strategy

You Have Twenty Books in You

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Whether you are planning a book, or are in the midst of writing one, I have some advice that could be a life saver. That is:

Don’t look at this current book as the only one you’ll ever write. If you do, it’ll mess with your head.

How so?

If you’re convinced this is your only book, you’ll stuff it with everything you know – and it’ll grow unwieldy. You’ll try making it perfect – and it’ll end up dull. You’ll want it to be a permanent monument to your very existence – and it’ll turn into an embarrassment.

Trust me, I’ve seen it happen. The harder a writer presses, the more their work suffers.

When I’m coaching a would-be book writer, I put things in perspective. I tell them: “You have twenty books in you. This is merely one of twenty. Treat it that way.”

If the book you’re working on is only a twentieth of your eventual output, that’ll change your approach. Your writing will become focused, your words will flow more easily, and most importantly you’ll be willing to take chances, because your entire life isn’t resting on this one throw of the dice. HiRes

Now, you can take my word that you have twenty books in you, or you could give yourself a dose of proof.

Suppose, for instance, you’re a strategy consultant. What books might you write?

You could write a general book on strategy, but you could also write a dozen separate books on strategy’s subcomponents, such as market selection and business unit strategy.

You could write books for different audiences, such as strategy creation for the CEO and strategy creation for a team.

You could write books on capturing different markets, like winning business in newly industrialized countries and winning business with members of Generation Z.

You could write books in different formats, such as a primer, a field guide, a workbook, a 30-day guide to building a strategy, a six-month diary on execution, a 365-day guide of strategy wisdom.

And those are just for starters.

Since we’re looking ahead, you’ll be learning methodologies that don’t exist yet, and you can write about those. You’ll be having experiences you haven’t had yet, and you can write about those.

What’s more, you can write books that are outside the realm of your current business, or that intersect with it indirectly.

If I gave you a couple of hours, your list likely wouldn’t be twenty books long. It would be double or even quadruple that number.

Of course, listing books and completing them are two wildly different matters. Still, taking a stab at this exercise will show that you have a lifetime’s worth of information and expertise to write about — and when you write one book, you build the capacity to write the next.

I have two questions for you, then:

  1. What are your twenty books?
  2. Which one will you work on today?

 

Strengthen Your Business Through Journaling

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When I started doing positioning a decade ago, I didn’t have a defined methodology. I worked intuitively.

I’d hang out with a client, talk to their customers, study their marketing materials, and scan their field. A few weeks, and dozens of phone calls later, we’d have their marketplace position, competitive advantages, elevator speech, talking points, and case studies.

My informal approach worked well. The client got what they wanted, and I was able to conduct business in a way that felt natural.

One day a colleague asked me how I got my results, and I told him about my loose approach. A heavy-duty structure guy, he assured me that clients would be more at ease if they knew I had a codified process with predictable steps.

Since I was relatively new to consulting, I decided to take his advice. What I didn’t want to do, though, was create a process that was phony, mundane, or that got in my way.

That’s when I turned to my old freewriting files.

Freewriting is a way of thinking onto paper that helps you get to your best problem-solving ideas. Whenever I had a client positioning project, I’d open an empty document and would use freewriting to clarify my thoughts and create ideas. It was scratchpad thinking done for my eyes only.

Fortunately, I’d saved much of this exploratory freewriting. It sat in my computer throughout dozens of throwaway documents. I sifted through them.

Not only did I discover that I, indeed, had methods I’d called upon again and again and, therefore, had a kind of rough process; I also found I’d used tactics and had insights I’d completely forgotten about. For me, reading through my rough writing was revelatory. By studying it, I created a process and steps that were based on who I was and what I actually did.

What I stumbled on, you might want to do on purpose.

That is, keep a project journal that you can write in daily or at least a few times a week. The journal can be a physical book, or a file in your computer. Whatever format you choose, use it to talk to yourself about what’s happening in a particular project.

You can, for instance, write about a session you held, a question you were asked, a piece of advice you gave, a discovery you made, an insight your client had, a road block you experienced, a process you created, a list of things to stay away from, a list of things to do again, big successes, small successes, bits of dialogue, or an image that flashed into your mind.

The act of keeping a project journal can help you immediately, as you’re doing the writing. It can also help you long after the fact – as you review it days, months, or even years later.

Consider, too, asking a client to keep a project journal. Doing so will help them work out problems, remind them of strategies and ideas that they can use over and over, and get them focused on how things are changing due to the work you’re doing together.

Each week, you could schedule time to review their journal with them. They don’t have to read the actually writing, unless they’d like to. Instead, ask them to summarize interesting findings.

By the way, make no bones about asking them to look for changes and results in their writing. Say things like, “What problems have you had? What solutions have you tried? And what results have you seen?”

If you do this enough, people start focusing on results. They start looking for progress.

Without a results-oriented focus, some people forget how far they’ve come. When you point it out to them, or when they discover it for themselves, it inspires them to do more.

Make sure you point out all the ways they’re progressing personally, their company is progressing, and their own customers are progressing.

If you or your clients have kept a project journal, I’d love to hear about it. What insights did you gain? What snags did you encounter? What might we learn from your experience?

A Problem Well-stated is Half-solved

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Charles Kettering, the famed inventor and head of research for GM, said “a problem well-stated is half-solved.”

Here, then, are six steps you can take to state a business problem so its solutions become clearer:

1. State the problem in a sentence. A single sentence forces you to extract the main problem from a potentially complex situation. An example of a problem statement: “We need to increase revenue by 25%.”

2. Make the problem statement into a question. Turning the problem statement into a question opens the mind to possibilities: “How do we increase revenue by 25%?”

3. Restate the question in five ways. If you spin the question from a variety of perspectives, you’ll construct new questions that may provide intriguing answers.

For instance, try asking: “How could we increase revenue by 25% in a month?” “How could we increase it by 25% in an hour?” “How could we increase it by 25% in a minute?” “What could we stop doing that might cause a 25% revenue increase?” “What ways can we use our existing customer base to affect the increase?”

4. Give yourself thinking quotas. An arbitrary production quota gives you a better shot at coming up with something usable, because it keeps you thinking longer and with greater concentration.

When I asked you to “Restate the question five ways,” that was an example of an arbitrary quota. There’s nothing magical about five restatements. In fact, five is low. Ten, or even a hundred, would be far better.

5. Knock your questions. Whatever questions you’ve asked, assume they’re wrong-headed, or that you haven’t taken them far enough.

You might ask, “Why do we need an 25% increase at all? Why not a 5% increase? A 500% increase? A 5,000% increase? What other things in the business might need to change that would be as important as revenue?

6. Decide upon your new problem-solving question. Based on the thinking you’ve already done, this step may not even be necessary. Often, when you look at your situation from enough angles, solutions pop up without much more effort.

However, if you still need to pick a single question that summarizes your problem, and none seems perfect, force yourself to choose one that’s at least serviceable. Going forward is better than standing still.

Now you can start brainstorming.