Nick Corcodilos’s Best Consulting Tip

by Mark Levy on July 28, 2010

Nick Corcodilos is one of the smartest people I’ve ever met. Present him with a knotty problem, and he’ll figure it out in minutes.

Nick’s writings on how to get a job, no matter what the market conditions, have garnered him millions of readers. In particular, his site, Ask the Headhunter, is one of the web’s most widely-read spots on job hunting.

Now, you might not be looking for a job. You might, in fact, be self-employeed. No matter. Nick’s insights on how to present information intelligently and ethically are so good, that you need to read his material anyway.

Nick also consults to individuals and organizations. I asked for his best consulting tip, and this is what he said:

Nick Corcodilos's Best Consulting Tip

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Developing a Thought

by Mark Levy on July 26, 2010

We’re told attention spans are shrinking, so if we want people to read what we write for the web, we have to be concise.

That’s sound advice . . . up to a point.

Lately, I’ve coached some bloggers who each suffer from the same dilemma: They want to write longer works — more fully realized posts or even a book — but they’re not sure how. They’re so practiced at condensing their thoughts, that they can’t, out of habit, bring themselves to expand them.

If you’re in that situation, consider the following exercise.

Grab a pen and print out your last post (or any piece of your writing). What I’d now like you to do is mark spots where you, or another writer working on the same piece, could have expanded the work in a different direction.

You might, for instance, have described a scene using one or two words when someone else would have described it in five hundred words.

Or, you presented one argument, and neglected mentioning any counterarguments.

Or, you spoke about an idea without giving an example of it in action.

Once you’ve marked all the potential development spots, pick one and write about it.

That is, write it as if you were going to insert it into the post, or use it as a way of writing a new standalone post.

Remember, for the most part, writing is an unnatural act. Whatever writing style you have is learned. If you want to take your writing in a new direction, you have to force yourself in that direction so you can learn as you go.

To expand your writing, practice expanding it.

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When I was 25 years old, I hadn’t yet learned to drive, I ate Cap’n Crunch three meals a day, and my friends and I would sit in Greenwich Village cafes for hours at a time writing zombie film scripts that would never get made.

Shama Kabani, right now, is 25 years old. She, though, is leading a slightly different life than I did at that age.

Shama owns her own Dallas-based, nine-person online marketing company, The Marketing Zen Group.

BusinessWeek named her one of the Top 25 Entrepreneurs Under 25 Years Old.

Fast Company calls her a “master millennial of the universe.”

And, she recently released her first book, “The Zen of Social Media Marketing.”

I guess you could say she’s . . . accomplished.

I was excited, then, that Shama sent me this video for my series, “Best Blogging Tips (Told in Under a Minute)”:

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On Wednesday, July 21st, the wonderful Lolly Daskal and I will be hosting a party in Manhattan to celebrate the release of the expanded edition of my book, “Accidental Genius.”

There, I’ll be signing books and talking about freewriting and creativity.

A bunch of cool people from the worlds of business, publishing, social media, and entertainment will be stopping by.

If you’re in the area, I’d love to meet you. It’s a meet up/tweet up type of thing. Informal, and should be lots of fun.

The details:

Date: Wednesday, 7/21/10

Time: 6 pm to 9 pm

Place: Lily’s Bar at the Hotel Roger Smith (501 Lexington Avenue, New York City, which is 47th Street and Lex.)

A cash bar will be available

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“The two drummers settle in behind their kits. One sends out a cosmic boom from a bass drum, and we in the audience feel it as much as we hear it. A cheer for the boom!”

— David Meerman Scott & Brian Halligan
“Marketing Lessons From The Grateful Dead: What Every Business Can Learn From the Most Iconic Band in History”


If you take a look at the one hundred bestselling rock ‘n’ roll singles of all time, you’ll see songs by celebrated performers, like The Beatles (“I Want to Hold Your Hand,” “She Loves You,” “Can’t Buy Me Love,” and “Hey Jude”) and Nirvana (“Smells Like Teen Spirit”), as well as songs by one-hit wonders, like Zager and Evans (“In the Year 2525”) and Mungo Jerry (“In the Summertime”).

What you won’t see on that list are any songs by The Grateful Dead. No “Truckin” or “Casey Jones.” You won’t even find the group’s highest charting single, “Touch of Grey.”

The Dead obviously didn’t suffer from that lack of a multi-multi-multi platinum single. Their commercial accomplishments, not to mention the adulation of their followers, have eclipsed the success of most other performers on the list.

How did they do it?

Many fans, of course, would point to the group’s music as the sole reason for their success. Others believe that The Dead elevated themselves from gifted musicians to cultural icons by helping to create an uncommon way of life around their music.

Two people who have studied The Dead’s music and culture-building methods are social media gurus and Deadheads, David Meerman Scott and Brian Halligan.

David, of course, wrote “The New Rules of Marketing & PR” and “World Wide Rave” (full disclosure: David is a friend and client).  Brian, who authored “Inbound Marketing,” is the CEO and co-founder of Hubspot.

Together, they’ve written a book called “Marketing Lessons From The Grateful Dead: What Every Business Can Learn From the Most Iconic Band in History,” which ships from Wiley next week and will be in all stores by early August.

In the book’s introduction, David and Brian call The Dead “one huge case study in contrarian marketing. Most of the band’s many marketing innovations are based on doing the exact opposite of what other bands (and record labels) are doing at the time.” A few contrarian examples:

  • While other bands protected their songs from illegal taping by fans, The Dead set up “taper sections” at their concerts, where fans could openly record music. Later, the fans would share copies with other Deadheads, as well as with people who had never experienced the music before. The pool of Dead fans grew exponentially.
  • While other bands saw touring as a money-draining evil that only served to get word out about their albums, The Dead turned the model on its head and built up their live shows into their primary revenue-generating vehicle. In many ways, the 45s and albums now served to promote the shows.
  • While other band treated their fans as an undifferentiated mass, The Dead would accommodate the niches in their fan base. For instance, one niche, referred to as “The Spinners,” enjoyed whirling to the music during a concert. Rather than ignoring or having them ejected, The Dead erected speakers in the concourse, so that the Spinners could congregate there and gyrate without restriction.
  • While other bands left the responsibility (and profit) of selling concert tickets to the venues they were playing and to other middlemen, The Dead built their own mailing list and sold tickets to fans directly.

The book cites forward-thinking strategies like these, distills them down to their essence, shows how businesses are using these strategies today, and then teaches readers how they might use these ideas in their own business to build an active following.

I’ve seen only the first couple of chapters of this book, but I know David well and have seen his ideas change lives. And, though I’ve never spoken with Brian, I’ve heard raves about Hubspot. I’m guessing, then, that this book should go to the top of any serious businessperson’s reading list. I’m certainly going to read my copy with pen in hand, so I can jot down notes on how I might use the tactics in my business.

A final note: To promote the book, David and Brian have scheduled a “Follow the Band Book Tour” (hashtag #GDbook).

That is, they’re going to be doing book signings and virtual events as they follow Furthur (fronted by Dead musicians Bob Weir and Phil Lesh) and Rhythm Devils (fronted by Dead musicians Mickey Hart and Bill Kreutzmann) to  Massachusetts, New York, Connecticut, and Las Vegas.

The book tour starts on July 26th and ends on September 22nd. To find out more, visit David’s blog, webinknow.com.

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Freewriting and "Accidental Genius"

by Mark Levy on July 7, 2010

Yesterday, straight from the bindery, I received a couple of hundred copies of my latest book: the revised and expanded second edition of “Accidental Genius: Using Writing to Generate Your Best Ideas, Insight, and Content.”

Here’s me opening a box. (My wife, by the way, hates that I take photos in our kitchen. I’ll remember next time.)

The book, which is published by Berrett-Koehler Publishers, hits bookstores over the course of the next two weeks.

Early readers enjoyed it.

David Meerman Scott said he devoured it “in one sitting, even though I had to pee really badly near the end.” He went on to say that he “couldn’t work without the ideas in this book.”

Michelle Davidson, the editor of RainToday.com, got caught up reading it, too. She told me she was on an airplane, and planned on watching her favorite show on the miniature TV embedded in the back of the seat in front of her. She started reading my book, though, became absorbed, and forgot to catch her program.

What’s the book about? It teaches readers a liberating, freestyle form of writing, called freewriting, that does two things for them:

1. It acts as a problem-solving tool, which helps them think through business problems.

2. It serves as a tool of thought leadership, which enables them to write one-of-a-kind books, posts, speeches, and anything else they need to stand out.

Here’s a piece of the introduction:

“Freewriting is one of the most valuable skills I know. It’s a way of using the body to get mechanical advantage over the mind, so the mind can better do its job.

“As expansive and impressive as the mind is, it’s also lazy. Left to its own devices, it recycles tired thoughts, takes rutted paths, and steers clear of unfamiliar and uncomfortable territory. You could say one of its primary jobs is to shut off, even when there’s important thinking to be done.

“Freewriting prevents that from happening. It pushes the brain to think longer, deeper, and more unconventionally than that it normally would. By giving yourself a handful of liberating freewriting rules to follow, your mind is backed into a corner and can’t help but come up with new thoughts. You could call freewriting a form of forced creativity.

“The technique will work for you even if you don’t consider yourself a gifted writer or thinker. The writing itself generates thought, which is why some refer to this technique as automatic writing. It often produces intriguing results without labored effort on the part of the writer. At times, the thoughts seem to pop up on their own.”

I’ll be writing about “Accidental Genius” and its techniques in many of the upcoming posts.

If you get a copy and try freewriting, please let me know how it works for you.

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A Book Written for You Alone

by Mark Levy on July 6, 2010

I’d like to tell you about a daydream I had that may be relevant to you and your business. First, though, a story.

A few days ago, my wife and I rescued a dog: Ginger, a seven-year-old Shiba Inu.

We hadn’t planned on rescuing her or any dog for that matter. My wife had been surfing the internet, saw Ginger’s sad-eyed photograph, and asked me to make a call. Nothing serious, mind you. A toe-in-the-water call.

When the shelter told me Ginger was a day away from being euthanized, we jumped in my Jeep, took a day-long roundtrip drive from New Jersey to Virginia and, with the help of several dedicated local rescuers, snagged her.

Once we got her home, we realized we had our work cut out for us.

When we introduced Ginger to our two elderly Shibas, she snarled and lunged at them.

While walking her in the yard, she backed up, dropped to the grass, and jerked her head — maneuvers that seemed designed to free herself from the lead, so she could bolt. (Her owner, in fact, had turned her over to the shelter because she was “an escape artist,” and Ginger had managed to escape from one of her rescuers, who only caught her after the dog had dashed across city roadways and found herself trapped under a parked car.)

We also discovered that, although Ginger can climb stairs, she doesn’t enjoy walking down them. Or, more accurately, she doesn’t enjoy walking down our home’s long staircases.

Since we hadn’t prepared for Ginger’s arrival – it was an emergency thing — we weren’t sure how to handle these problems. While at the pet supply store, I decided to scrutinize the book section. I’m a lifelong book lover, and was sure I could find answers there.

When I saw the section, though, I winced. Staring me in the face were hundreds of dog training books espousing dissimilar philosophies and methods.

I thumbed through training books by monks, celebrities, and associations. I glanced at ones involving food rewards, handheld clickers, unconditional love, tough love, and the principles of wolf pack behavior as applied to humans and dogs. I studied books on high-energy and low-energy dogs. Then there were training books broken down by breed; each lecturing me on how one breed didn’t respond to the same things as the next, and that choosing the wrong training technique could prove disastrous.

Looking through these books was overwhelming. I didn’t want to learn a complicated system. I didn’t want theory or opinion. I didn’t want to pretend I was a wolf.

I just wanted to buy a book that directly dealt with the problems disrupting my household. I wanted to know only what I needed to know.

Standing there, flipping through book after book, reminded me of that daydream I’d mentioned. It came to me last year.

On my kitchen counter sat a pile of mail. In it was a brown padded shipping envelope. It wasn’t clear who’d sent the envelope. I ripped it open and found a slender business book.

Unlike the other business books in my library, this volume wasn’t written for a general audience.It was tightly targeted. Eerily so. Although my name was nowhere in the book, every chapter seemed written for me.

The book was created for positioning consultants, born in Flushing, New York, who were also book-writing coaches and ideation facilitators. This tiny readership, the author said,  considered themselves writers first, and businesspeople second.

I perused the Table of Contents, and saw that the chapter titles were clear-cut questions ripped straight from my life, including “How can I get clients to complete their writing assignments when they’re busy running companies?” and “What are the best ways to stay in contact with prospects without being pushy?”

The content, then, covered a diverse array of mini-subjects, all of keen interest to me. There was material about sales, marketing, content development, project management, people management, self-management, IT, finance, billing, travel, and the like.

Of course, none of the material was comprehensive. It focused only on what most concerned me.

I remember snapping out of my dream, and thinking, “Imagine if a book like that really existed? One that almost read my mind. One that I’d tear through in minutes, because every time I’d turn the page I’d see an issue that mattered dearly to me.”

I hadn’t thought of that daydream again until, as I say, I was standing in the pet supply store combing through a stack of material I didn’t want to read. I decided to act.

Now I’m putting together that dreamed-of business book written just for me. No one else need see it, and it will likely remain a work in progress, since my needs continually change.

Still, taking the time to list and articulate all my pressing concerns, and then doing the thinking, research, and writing needed to compile and experiment with the answers should be of substantial benefit.

You, too, might try creating an advice book written especially for you. How should you begin? Since I’ve never written one, I can’t be sure. Some ideas:

  • Create the book’s title.
  • Spend a couple of days making a list of every business question you’re wrestling with. The more unique the question is to you, the better. For example: “How do I get more clients?” is too general. “How do I get fifteen new clients in two months?” is better.
  • Pick the question that you have the most energy for, and answer it. How? Through any number of means: freewriting, interviewing experts, speaking with clients, and field-testing approaches, among other things.
  • When you’re finished doping out the first question, go to the next one you seem drawn to.

Just making the list of questions and putting all your thinking in one place is bound to help. You’ll get clearer about your problems, and will undoubtedly see options that had eluded you.

As you create your own book, please let me know how things go.

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Kuma's Table

by Mark Levy on June 24, 2010

In my previous post, “Telling an Appreciative Story,” I wrote about how my wife and I stumbled upon the rotting Bethlehem Steel factory and dismissed it as a monstrosity — only to later discover that it had contributed much to society and was still loved by some.

At the end of the post, I asked readers to attempt an exercise: They were to find objects that frightened or confused them, or that they’d normally pass by, and they were to ask themselves: “Who loves that object?” and “Why do they love it?” The answers, I figured, might trigger some surprising stories.

I myself tried the exercise, and it did spark stories. I thought I’d share one.

In 1995 my wife and I went to an antiques show and bought a pedestal table. The thing that struck us about it was a primitive-looking carving that ran along the table’s circumference. We’d never seen anything like it, so we brought it home and displayed it in the hall by the front door. It instantly become the best piece we owned.

A few days later, while I was at work, my wife phoned and said, “You won’t believe it. Kuma ate the table.” When I got home, I saw it was true.

Our black-and-tan Shiba Inu puppy, Kuma, had been left alone and had gnawed on one of the table’s legs.

Neither my wife nor I truly blamed the puppy. After all, we should have used baby gates to confine her to the kitchen. Still, we were irritated. “The table is ruined,” I said. “Let’s hide it in a corner.” I probably pointed a finger at Kuma, too, and called her a bad girl.

As I said, that was fifteen years ago. Yesterday, because of the exercise, I was in our living room studying the table. In particular, I was running my fingers along Kuma’s bite marks.

You know what’s funny? Those gashes, which were the very things I thought had ruined the table, now make it irreplaceable to me.

In 2007, Kuma, who at that time was nearly thirteen, died. The table, then, gives me a direct experience of her. I rub those grooves she chewed into the wood and smile.

Objects may be inanimate, but they have a history – same as us. Writing about where they’ve been and what they’ve done might lead you into a place you couldn’t expect.

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Telling an Appreciative Story

by Mark Levy on June 18, 2010

Bethlehem Steel Factory“I’ve got to take a photo of this.”

That was me talking to my wife when we unexpectedly stumbled upon a frightening structure: the corroding Bethlehem Steel factory.

Earlier that day, we’d driven forty miles from our New Jersey home to Bethlehem, Pennsylvania, because a casino had opened there, and blowing sixty dollars in nickels and pennies at the slots seemed like a fun day trip – which it was.

Now we were heading back, when I took a wrong turn. In the distance, I saw the vacant factory: black and gray and vast, with blast-furnace stacks the size of skyscrapers.

We drove closer. My wife said, “Be careful.” How many structures do you know that could inspire that reaction?

We got near enough to park and take an iPhone picture. My photography skills couldn’t do the place justice. Standing there made me jumpy. I felt like I was staring at something out of a Tim Burton film. I expected it to rear up on legs and wail.

The next day I phoned a dozen friends about that grim factory. “Head out there,” I said. “You won’t believe it. That thing is a nightmare.”

When my wife got home, I asked her if she’d told anyone at her office what we’d seen. She had told one person. In fact, the man she told had grown up in Bethlehem, and had lived across the street from the factory. “Oh my gosh! What was that like?” I asked.

I didn’t get the answer I expected.

The man had told my wife he loved the factory. As a boy, he’d curl up in bed and would look out the window at its lights until he fell asleep. Watching the factory, he said, was comforting. Much of the city worked there, and the glow reminded him of all the people whose lives revolved around it.

I was stunned. I thought of the factory as a menacing carcass. My wife’s coworker, on the other hand, knew it as a place where people from the community went to earn a living, so they could raise a family. To him, the place was a calming childhood memory.

I googled Bethlehem Steel, and saw countless stories behind the factory: it employed twenty thousand people; produced parts of the Empire State Building, the Chrysler Building, Rockefeller Center, Madison Square Garden, Hoover Dam, and the Golden Gate Bridge; helped build the World War II American fleet; and boasted an executive headquarters designed by the famed firm, McKim, Mead & White.

Hearing this man’s reaction and seeing the factory’s history got me thinking about how knee-jerk reactions can blind us to interesting people, places, and ideas.

Such reactions can also blind us to worthy stories. If we write or produce any kind of content, we can’t let that happen. We’ve got to stay alert. Good stories – oftentimes hidden — surround us.

Consider, then, trying this exercise for the next 24 hours: Look at things that you’d normally pass by, or that scare or confuse you, and ask yourself, “Who loves that?” Once you’ve come up with an answer, ask yourself why they love it.

By looking at things through appreciative eyes, you’ll likely come up with unanticipated ideas and untold stories that deserve a spot in your work.

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Freewriting and the Internal Editor

by Mark Levy on June 15, 2010

Fast Company Expert Blogger, Tom Clifford, posted the second of a two-part interview he conducted with me. In this last part, I talk about freewriting: how and why it works, and when to use it.

If you’ve tried freewriting, you’ve likely experienced the technique’s considerable value.

I’ve seen people use it to create a strategic direction for their company, brainstorm ideas for a personal branding campaign, plan a product launch, think through employee engagement problems, rehearse ways of handling a negotiation, write books and blog posts, and more.

What’s behind freewriting’s effectiveness? It temporarily rids us of our internal editor. As I describe it in the interview:

“Inside each of us is an internal editor that does an important job. It edits what we think, say, and write — as we think, say, and write it — so we sound smart, confident, and consistent.

“ . . . There is a time, though, when our internal editor gets in our way.

“ . . . Since the editor wants us to always look good to others, it’s going to tell us we’re being stupid or impractical if we try thinking thoughts that are radically different for us. It’s going to order us to push aside the new and go with the familiar. It’s going to anchor us to what’s not working.”

Freewriting, then, gives us mechanical leverage over our editor because, as we use the technique, our editor can’t keep up with the deluge of words that hit the page. While  the editor is backing off, we can reason with vigor and abandon.

During any given freewriting session, much of what we write will, out of necessity, be boring or confused.

A portion of what we produce, though, will likely stand among our best work.

Through my book, “Accidental Genius,” as well as through my consulting and workshops, I’ve taught freewriting to thousands. I’ve seen people take to the technique instantly, and I’ve seen others try it and struggle. When they struggle, it’s almost always for one of three reasons:

1. They wrote without timing their session. In doing freewriting, use a timer set for five, ten, twenty, or thirty minutes. When the timer starts, you start. When it finishes, you finish. By using a timer, you can forget about logistics, and spend your attention and energy on flat-out writing.

2. They stopped writing throughout the session. While freewriting, it’s important to keep writing no matter what’s happening in your mind. That means, if you’re stumped, write about being stumped. If you’re feeling sluggish, write about your lethargy. If your thoughts are choppy, put them down choppily. Stopping for more than a second or two gives your internal editor a chance to reengage and disrupt the process.

3. They wrote at a leisurely pace. If you freewrite too slowly, you’re writing, not freewriting. Again, you want to write fast enough so that your editor slackens its grip. That means, if your editor is running at five miles an hour, write at six miles an hour. Your fingers needn’t fly over the keyboard. They just need to move at a clip slightly quicker than your norm.

If you’ve tried freewriting before, I’d love to hear about your experiences:

  • How has the process helped or hindered you?
  • Do you have any interesting freewriting stories to share?
  • What’s your best freewriting tip?

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